PRIVACY POLICY

Last Updated: December 16, 2025

Introduction

OS Media ("we," "us," or "our") operates os.media (the "Website"). This Privacy Policy explains how we collect, use, disclose, and protect information about visitors to our Website and users of our services.

By accessing or using our Website, you agree to this Privacy Policy. If you do not agree with our practices, please do not use our Website.

Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide to us, including:

Contact Information: Name, email address, phone number, and business information when you:
- Fill out our contact forms
- Subscribe to our newsletter
- Request a quote or consultation
- Communicate with us via email or phone
Project Information: Details about your business, marketing needs, and project requirements when you inquire about our services

Information Collected Automatically

When you visit our Website, we automatically collect certain information, including:

Device Information: IP address, browser type, operating system, device identifiers
Usage Information: Pages viewed, time spent on pages, links clicked, referring website
Location Information: General geographic location based on IP address
Cookies and Similar Technologies: See "Cookies" section below

Third-Party Information

We may receive information about you from third-party services we use to operate our Website, including:

Website hosting services (Wix)
Analytics providers
Email marketing platforms
Payment processors (if applicable)

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To provide video production, web development, marketing strategy, and related services
Communication: To respond to inquiries, send newsletters, provide project updates, and customer support
Business Operations: To process transactions, maintain client relationships, and improve our services
Marketing: To send promotional materials about our services (with your consent)
Website Improvement: To analyze how visitors use our Website and improve functionality
Legal Compliance: To comply with applicable laws, regulations, and legal processes
Security: To protect against fraud, unauthorized access, and other security issues

Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance user experience and collect usage information.

What Are Cookies?

Cookies are small text files stored on your device by your web browser. They help us recognize your device and remember your preferences.

Types of Cookies We Use

Essential Cookies: Necessary for the Website to function properly
Analytics Cookies: Help us understand how visitors interact with our Website
Functionality Cookies: Remember your preferences and settings
Marketing Cookies: Track your activity across websites to deliver relevant advertisements

Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may limit your ability to use some features of our Website.

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We share information with third-party vendors who perform services on our behalf, including:

Website hosting and maintenance (Wix)
Email marketing platforms
Analytics providers
Payment processors
Cloud storage providers

These service providers are contractually required to protect your information and use it only for the services they provide to us.

Business Transfers

If OS Media is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:

Comply with legal obligations
Protect our rights, property, or safety
Prevent fraud or illegal activity
Enforce our terms of service

With Your Consent

We may share your information with third parties when you give us explicit permission to do so.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When determining retention periods, we consider:

The nature of the information collected
The purpose for which it was collected
Our legal and regulatory obligations
Whether the purpose can still be achieved through anonymized data

Your Rights and Choices

You have certain rights regarding your personal information:

Access and Correction

You may request access to or correction of your personal information by contacting us using the information below.

Opt-Out of Marketing

You can opt out of receiving marketing emails by:

Clicking the "unsubscribe" link in any marketing email
Contacting us directly to request removal from our mailing list

Note: Even if you opt out of marketing communications, we may still send you non-promotional messages related to services you've requested.

Do Not Track

Some browsers have a "Do Not Track" feature. Our Website does not currently respond to Do Not Track signals.

California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information about exercising these rights.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit (SSL/TLS)
Secure server infrastructure
Access controls and authentication
Regular security assessments

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

Children's Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party website you visit.

New Hampshire-Specific Information

Data Breach Notification

In accordance with New Hampshire RSA 359-C:20, if we experience a data breach involving your personal information, we will notify you in accordance with applicable New Hampshire law.

Business Location

OS Media is located at: Nashua, New Hampshire 03060 United States

International Data Transfers

If you are accessing our Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our Website, you consent to this transfer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically.

If we make material changes, we will provide additional notice, such as through email or a prominent notice on our Website.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Consent

By using our Website, you consent to this Privacy Policy and our collection, use, and sharing of your information as described herein.